The term “We”/ “Us” / “Our” used in this document refer to Tractor Guru and 'You' / 'Your' / 'Yourself' refer to the users, who visit or access or use or avail any service or product (collectively “usage”) on or through website/mobile site/App (individually and collectively, “Website”).
We collect Your information during your usage to Website or when you avail any of services or products available on Website, either as a registered user or otherwise. The information collected may consists of:
Your Personal Information including Your name, age, address, email id, phone number, date of birth, gender, address, any other sensitive personal data or information etc.
Your Information will mostly be stored in electronic form however certain data may be stored in physical form. We may store, collect, use and process Your Information in countries other than Republic of India subject to compliance under applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process Your Information and such third parties may have their own security measures to safeguard Your Information.
Tractor Guru collect Your Information solely for the purpose of providing you the product or service that is connected with the function or activity of the Tractor guru which includes but not limited to the following (“Purpose”):
Any service or product provided through Our Website may be provided either by TRACTOR Guru or its vendor, dealer, OEM, channel partners and other third parties (“other entities”) which are registered with Tractor Guru to render the services or provide products through Website.
You acknowledge and agree that Tractor Guru may share, disclose, transfer or part with Your Information to other entities depending upon the type of service or product You are looking for or for one or more of the permissible purposes. Tractor Guru may also share Your personal or non-personal information where it is required to share the same with such other entities for providing you the service or product and You provide Tractor guru, Your unconditional consent to do the same.
Tractor Guru may share statistical data and/or other Non-personal Information or details without your express or implied consent to facilitate various program or initiatives launched by Tractor Guru, third party service providers, partners or financial institutions, from time to time.
In addition to this, Tractor Guru reserve the right to share Your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain Your Information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.
Tractor guru takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore You acknowledge that You shall not hold responsible Tractor Guru in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Website will therefore be at Your own risk.
It is clarified that Force Majeure events includes any event which is beyond the reasonable control of the Tractor Guru which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.
Tractor Guru take all endeavors to update Our records with latest information as provided by you, however if you see any discrepancy in your personal information you may contact to Us through Grievance Officer to have Your Information updated with Us.
In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You hereby authorize Tractor Guru and its affiliates/partners or otherwise who are accessing the Your Information by virtue of their association with Tractor Guru to communicate with You through telephone/mobile, Email, SMS or other modes of communication even if Yours number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in